• Consulting
• Logistics/Customs Clearance

DHL Medical Express & Cold Chain Solutions 1. Global Standard Service: DHL Medical Express (WMX) Leveraging our wholly-owned network across 220 countries, DHL provides premium transportation services specialized for temperature-sensitive shipments, including Investigational Medicinal Products (IMP) and biological samples. Our End-to-End operations—managed by a single partner from pickup and customs clearance to final delivery—minimize the risks of loss or temperature excursions. Furthermore, we support cost predictability and operational stability for our clients through a transparent pricing structure that includes all incidental costs. 2. Cold Chain Expertise & Cargo Visibility Our dedicated Cold Chain team provides a specialized 'White Glove Service,' managing global regulatory compliance and overseeing the entire logistics process. We maintain high quality and reliability through validated Temperature-Controlled Packaging (TCP), in-house cold rooms, and refrigerant conditioning centers. Our 365-day real-time monitoring system ensures transparent status updates, while our dedicated team stands ready to activate emergency response protocols, such as rapid dry ice replenishment, in the event of a contingency. 3. Infrastructural Competitiveness of the Incheon Gateway Located directly on the Airside (facing the aircraft ramp), our Incheon Gateway minimizes cargo exposure to external environments. We efficiently manage lead times through pre-customs clearance processes and automated sorting systems. Supported by state-of-the-art cold chain facilities and a dry ice refilling system, we prioritize stable temperature management. Our professional operational environment is further bolstered by global logistics security certification (TAPA) and a 24-hour control system. 4. Sustainable Supply Chain Support through ESG Logistics We provide tangible carbon emission reductions within our customers' supply chains through the 'GoGreen Plus' service, which utilizes Sustainable Aviation Fuel (SAF). We are continuously expanding our fleet of Electric Vehicles (EV) for eco-friendly urban delivery to reduce environmental impact. Through this green logistics framework, we contribute to the achievement of our clients' sustainable business goals. To ensure your precious cargo reaches its destination safely and swiftly, the DHL Medical Team proposes optimal solutions tailored to your business needs, backed by professional cold chain technology. Should you have any inquiries regarding medical transportation or logistics optimization, please feel free to contact us. We are committed to being a reliable partner in the growth of your business. [Contact Information] Department: DHL Medical Express Dedicated Team Phone: +82-2-710-8770~2 Email: kr-exp-coldchain@dhl.com (Group email for rapid response) Service Hours: Weekdays 08:30 – 17:30 (KST)